Corporate Training Can Resolve Communication Challenges in the Workplace 2

Successful communication is highly important in the corporate world. Whether it is communication between the business and customer, or internal communication between employees, both instances hold equal significance. Communication challenges in the workplace can cause problems and setbacks for the company, due to the lack of understanding during the communication process. In order to communicate effectively, working professionals must recognize a reasonable approach when dealing with difficult people or conversations. One must be forceful enough to avoid being taken advantage of, but not too assertive that he or she distances or upsets co-workers. He or she must fully clarify the message and make sure the receiver understands exactly what was intended. During corporate development training, company employees are able to work on improving their skills through learning how to communicate more efficiently.

Recognizing communication challenges in the workplace is the first step toward overcoming them. Even if the person holding information thinks that he or she has dispersed this information to all of the right people, this may not be true. Some people are better at communicating than others, and when someone who does not excel as a good communicator needs to discuss important information to their coworkers, problems can evolve for the whole company. Employees must be thorough and concise with their conversations so that the transferred information will not be misunderstood. When employees do not have the information they need complete their job tasks, time is wasted and mistakes are made. Therefore, management teams must effectively communicate information down the corporate ladder, and employees can then learn to report information back up the ladder to managers effectively.

In the broader sense, the purpose of corporate development training is to reshape the management teams, which will in turn give employees the expertise they need to move the company forward. Although some job positions may be phased out and replaced with new talent, the overall objective is to drive the success of the company itself. Managers communicate to make important decisions such as shifting between product and consumer markets. Once the corporate mission is presented and fully understood by every member of the company, their level of motivation will increase because they will understand how their work is contributing to the company overall.

Since the success of the company is reflected from the performance of its employees, team building exercises are necessary to improve skills. Adopting advanced communication practices will minimize communication challenges in the workplace and lead to a more flourishing and productive business. Through participation in the training, employees will learn ways to establish strong business relationships with the end goal of increasing the assets of the company. Restructuring both the goals of the company as a whole and communication processes within the work environment will allow the company to prosper and grow steadily. Overcoming poor communication processes will improve employee satisfaction while simultaneously strengthening the group mentality. Although improvements may not be instantly noticeable, the time and effort put into the progression is certainly valuable given the promising outcomes.

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David Shoemaker is Vice President of Learning Solutions and Innovation at eCornell. For more information on communication challenges in the workplace, corporate development training, or eCornell, please visit http://www.eCornell.com

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Experiencing Communication headaches in your workplace?

If you have tried to recruit lately; particularly into entry level positions, you would have noticed the appalling lack of spoken communication skills that seems to be pervasive in these parts.

Even, experienced employees experience challenges perhaps not so much in the area of spoken communication but we experience challenges with - business writing particularly reports and proposals, effective presentations - for sales, for management reports amongst other scenarios and even simply communicating with our colleagues and target audiences in a way that influences them positively.

A good grasp of communication skills and emotional intelligence is an indispensable component for effectiveness in the work place, and even more so with people in leadership.

One proven technique address some of these gaps is the right training. We offer a practical approach to transferring skills that address some of these communication challenges.

Here are a few training sessions that deal with various aspects of communication organised by PSNL and holding in May 2011: http://www.psnlbusinesssolutions.com/open_courses.html Feel free to explore the website, email or call us for details and registration.

In my next post I present an article by David Shoemaker, VP Learning at eCornell that explores ways in which corporate training can address communication challenges in the work place. As always, your feed back is welcome.