If you have tried to recruit lately; particularly into entry level positions, you would have noticed the appalling lack of spoken communication skills that seems to be pervasive in these parts.
Even, experienced employees experience challenges perhaps not so much in the area of spoken communication but we experience challenges with - business writing particularly reports and proposals, effective presentations - for sales, for management reports amongst other scenarios and even simply communicating with our colleagues and target audiences in a way that influences them positively.
A good grasp of communication skills and emotional intelligence is an indispensable component for effectiveness in the work place, and even more so with people in leadership.
One proven technique address some of these gaps is the right training. We offer a practical approach to transferring skills that address some of these communication challenges.
Here are a few training sessions that deal with various aspects of communication organised by PSNL and holding in May 2011: http://www.psnlbusinesssolutions.com/open_courses.html Feel free to explore the website, email or call us for details and registration.
In my next post I present an article by David Shoemaker, VP Learning at eCornell that explores ways in which corporate training can address communication challenges in the work place. As always, your feed back is welcome.
